Reviews
Reviews
The procedures worked smoothly. The staff were always to hand and very caring. Two nurses who dealt with me, Shane Taylor and Emerald were absolutely excellent.
When taken to theatre all the staff introduced themselves which was a nice touch.
I found the whole experience very satisfactory indeed.
Professional, clean , state of the art and caring
Overall experience was fantastic. Everyone was kind, caring and friendly. Particularly Melisa - the nurse who looked after me and Isaac who wheeled me down for my operation. Couldn’t have been more impressed.
Very happy and feel comfortable.
The service was exceptional starting from the reservations team who quickly got me booked in. The pre-assessment team was flexible with my appointment and gave me all the information I needed. I felt in great hands the whole way through and this has easily been the nicest hospital experience I have had.
The doctor was so supportive and made me feel relaxed and comfortable during the whole procedure. She explained everything clearly and listened carefully when I had something to ask. She demonstrated that she knows her job very well and at the same time she has a high level of empathy which I believe is so important for each patient.
The nurses were also great and they made me to feel very confident that they really cared for each patient.
All in all, even though I don’t like being in a hospital, the whole experience was amazing. Thank you so much to the entire team.
Because everything was as yiubexcoectvfrom a top hospital
Very good new hospital with excellent Consultants. Also plenty of staff on hand (perhaps too many?) some better trained and organised than others. With more time and experience this weakness should be rectified.
Otherwise a very good experience apart from the totally ridiculous lack of wine and pork bacon. This is ENGLAND we are in, not Saudi Arabia. My religion likes Pork and we worship Wine.
You are amazingly lucky to have Sam Rajaratnam and his brilliant team as they are almost certainly the best and most advanced team in the UK in terms of the art of Knee Replacement or Repair. The whole rather daunting process (from my point of view) was made so much easier due to the Consultant and his team being so totally competent, expert, reassuring and on the top of their profession. No pain, no gain, so the minor pain (normally on a scale of 2 to 6) was well worth the gain of regaining normal movement after 8 years of aggravation.